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Frequently Asked Questions

Everything you need to know about Uniqsale. Can't find what you're looking for? Contact us.

Product

Uniqsale is an AI-powered personalization platform for Shopify stores. It automatically analyzes your store's user interactions, generates data-driven experience ideas, and lets you deploy and run them — without needing an engineering team.
Uniqsale connects via the Shopify App Store. After installing, our lightweight SDK is automatically injected into your theme. The SDK collects anonymized user interaction data and enables experience variants to be shown to your visitors — all without modifying your theme's source code directly.
No. Uniqsale is designed for e-commerce merchants, not developers. You can generate insights, create experiences, and review results entirely through our dashboard. The AI handles experience creation and our platform handles deployment.

Yes. Our free plan lets you run 1 experience at a time and create up to 5 experiences total. It's a great way to get started and see results before committing to a paid plan.
The Enterprise plan includes unlimited running experiences, unlimited experience creations, a personalized onboarding experience, priority support, and custom integrations. Contact us to discuss your needs.
Yes. You can change your plan at any time from your account settings. Changes take effect immediately and you'll only be billed for what you use.

Uniqsale collects anonymized behavioral data — such as which images visitors view, click interactions, and session context. We do not collect personally identifiable information (PII) like names or email addresses through the SDK. All data is handled in accordance with our Privacy Policy.
Yes. We take data privacy seriously and operate in accordance with GDPR and ePrivacy regulations. You can review our Privacy Policy and Data Processing Agreement for full details.
Data is stored on secure, encrypted infrastructure. We use industry-standard security practices to protect all data. For enterprise customers, we can discuss custom data residency requirements.

Still have questions? Our team is happy to help.